Returns
Discuss how to manage returns with fellow sellers
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ebay's return process is failing

I go through the process to start a return but when clicking on the "Confirm return" button does nothing. The return process dies right there. So how do I start a return process if ebay's return process is defective??

free returns question

Is it true that if free returns are offered in the listing, that eBay will remove negative feedback if the buyer did not bother to attempt a return(before leaving a negative)

Can't find order on my account.

Placed order May 8 for Sunglasses do not find order confirmation on my account have receit from Paypal for order LePerfect has order. Want to return.

Trouble making a return.

I tried to make a return . The reason is, its not the item I ordered. After the reason ebay wanted photos but I don't have a smart phone so I could not do photo. This would not let me finish return. The reason of not being the correct item should not...

User avatar by Von Enthusiast
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  • 9 replies
  • 0 helpful

How to return the refunded item

Hi.I, as a Seller, by stupid mistake indicated wrong delivery address for the item sold to the USA.The Buyer opened a claim and received a refund from me as he had not received the product. How can I return the item sent from the USA back to the sell...

User avatar by Von Enthusiast
  • 244 Views
  • 14 replies
  • 0 helpful

Ebay.ca promoted an auction bidder to scam me.

I auctioned a Rare Vintage Cassette Player on ebay.ca which was won by a US bidder. This bidder was very aggressive with his bidder and bid far over what any seller would have expected. Yes I know, if is too good to be true then it must be a scam! Bi...

Received a refund but not for the full amount

Hi All, I'm fairly new to EBAY so any advice welcome. I ordered an item and turns out the seller could not ship to me so they offered a full refund. When they submitted the refund the seller told me he selected full refund but the refund I get from E...

DO NOT ship to

June 22nd I send order USPS priority, last scan July 2nd. It's a freight forwarder using some type of loophole address to scam us. Look up the reviews. I'll never the see the item and will be losing the money...

lack of refund

I bougt a set of rims for a Lexus RS350 and didn't like the look so i returned them aquiring tracking numbers. two weeks later ebay sent a partial refund (half the pucchase amount) I called ebay taht week and and complained about a partial refund and...

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