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Singapore Airlines

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Singapore's national airline
synonymSingapore Airlines(Singapore Airlines) Generally refers to Singapore Airlines
Singapore Airlines Limited (Singapore Airlines); Malay : Syarikat Penerbangan IATA SQ) is Singapore's National airline . Singapore Airlines Changi Airport As the base, the main business International route .
In addition, Singapore Airlines' business also spans Pacific Flights, including to A340 -500 to operate the world's longest direct flight Singapore - New York And Singapore - Los Angeles (Both routes have since ceased operations, but Singapore Airlines has restarted both routes with A350ULR in 2018.) [1] .
Company name
Singapore Airlines
Foreign name
SINGAPORE AIRLINES
Establishment time
The year 1947
Headquarters location
Singapore
Business scope
aviation
Type of company
Singapore state-owned
Annual turnover
$12.1 billion (2018) [2]
Proper name
Malayan Airways
IATA abbreviation
SQ
ICAO abbreviation
SIA
Official website
https://www.singaporeair.com/

catalogue

  1. 1Baggage condition
  2. 2Brief introduction
  3. 3Development course
  4. 4Culinary consultant
  5. 5ID
  6. 6fleet
  1. 7Major accident
  2. 8On-board service
  3. 9Other information
  4. 10Boarding experience
  5. 11Sia holidays
  6. 12Public welfare project
  1. 13Mass layoff
  2. 14Related news
  3. 15Honor received

Baggage condition

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Provide quality service to passengers
Singapore Airlines common baggage policy:
check-in baggage : Two pieces can be checked, the sum of the three sides of each piece of luggage cannot exceed 158CM, 2 pieces cannot exceed 273CM, and the weight of a single piece of luggage cannot exceed 32kg (70lb).
Carry-on baggage: one piece of carry-on baggage, the weight of each piece shall not exceed 7 kg (15 lb), and the maximum size of each piece of baggage, including height, width and length, shall not exceed 115 cm (45 inches);
Main base ( Airport three-word code ) : SIN,BKK,DXB Singapore Singapore Changi Airport (SIN), Bangkok Suvarnabhumi International Airport (BKK), Dubai Dubai International Airport (DXB)
Headquarters City: Singapore

Brief introduction

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Cabin service
Operated by Singapore Airlines Hub airport in Singapore Changi International Airport The company also operates across Pacific Routes, including two of the world's longest non-stop commercial flights from Singapore to New York, are used The Airbus A350 -900ULR, available from Singapore to Los Angeles Airbus A380-800 .
Singapore Airlines is a giant Airbus A380 The start-up user of the aircraft. Singapore Airlines has expanded into aviation-related businesses such as aircraft handling and engineering.
Its wholly owned subsidiaries" Silkair ", mainly fly to Asia with smaller capacity Second-tier city Meet different needs. Singapore Airlines' subsidiary SIA Cargo operates a dedicated freighter fleet and manages cargo holding capacity for SIA's passenger aircraft. Singapore Airlines owns Virgin Atlantic airlines 49% stake and 49% stake in budget airline Tiger Air.
Singapore Airlines is ranked among the top airlines in the world, being the 8th largest airline in Asia and the 18th largest airline in the world by international passengers.
Singapore Airlines has always been known as one of the most comfortable and safest airlines, the main reason why Singapore Airlines is known as the safest airline is that the company has the youngest fleet of aircraft, with an average age of 6.6 years.

Development course

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EDITOR
Singapore Airlines flight attendants
Early days
Singapore Airlines was founded in 1947 under the name Malayan Airways. There was only one aircraft in the early days, and the first non-scheduled flight was carried out on April 2, 1947, by the then Genus British colony Singapore - Kuala Lumpur . On May 1, scheduled flights between Singapore and Kuala Lumpur, Ipoh and Penang Between commercial flights.
The company flourished throughout the 1940s and 1950s. In the 1950s, Malayan Aviation continued to expand its operations, including the introduction of DC-3 , DC-4, Viscount Vickers Type, Comet and other aircraft, to bring passengers more rapid and comfortable service, Route network Also expanded to Indonesia, Vietnam , Burma , North Borneo ( Sabah ) and Sarawak [2] .
Ÿ Cabin service has been upgraded from ice water only in the early days to passengers sandwich , biscuit , meat Cold dish And include liquor Including hot and cold drinks. These services are provided by a dedicated stewardess on board, the world-famous "Singapore Girl". [3] The predecessor of...
'50s and' 60s
1963 Malaya, Singapore, Sabah and Sarawak The Federation of Malaya was formed, which led to the rebranding of Malayan Airways Malaysia Airlines At the same time Malaysia Airlines also took over Borneo Aviation. In 1965, when Singapore became independent, Malaysia Airlines was renamed Malaya-Singapore Airlines (MSA). Malaya-singapore Airlines expanded rapidly over the next few years and ordered its first aircraft Boeing 707 , Boeing 737 An airliner. In 1968, for Air hostess Designed "Pati" uniform debut.
Five were purchased in 1969 Boeing 737-100 After the aircraft, the company officially entered the Boeing era. [4]
1970s
The 1970s was a period of rapid growth for Singapore Airlines, and the company's business expanded to Indian subcontinent and Asia 22 cities, and began buying Boeing 747 A type of plane. In the 1980s, Singapore Airlines opened up the United States, Canada And the European business has since opened up again Africa route .
a380 giant aircraft
In 1972, Singapore and Malaysia The inter-governmental cooperation broke down, leaving Malaysia Airlines in two and split into two Malaysia Airlines And Singapore Airlines, the two companies have since grown separately. After the split, Singapore Airlines retained 10 of the former Malaysia-Singapore Airlines Boeing 707 and 737s, as well as its fleet International route . Its all-female flight attendants are called "Singapore Girls", and their uniforms have not changed. In the 1970s, Singapore Airlines rapidly expanded its operations, including opening more new destinations in Asia and the Indian subcontinent, and expanding its fleet with the purchase of Boeing 747s fleet Scale. To provide better ground service, Singapore Airlines was established Subsidiary company - Singapore Airport Air station Service company (SATS).
1980s
In the 1980s, Singapore Airlines expanded even further North America And European routes. Singapore Airlines was the first to buy Boeing 747-400 The first 747-400 entered service in 1989 and has since been ordered again Boeing 777 and A340 .
In 1989, Tradewinds, a regional service subsidiary of Singapore Airlines, became Singapore's second airline, which was later renamed SilkAir Silkair .
1990s
Ÿ The 22nd of November 1990, with the release of since Amsterdam Flight SQ23 to Singapore landed, and Singapore Airlines began to fly in the newly built Singapore Changi Airport Terminal 2 officially opened [5] .
Ÿ In September 1998, Singapore Airlines spent S $500 million to introduce new aviation products and services for all three classes, which not only raised the standard of service on the ground, but also provided passengers with a new level of flying Comfort level , airline cuisine and in-flight entertainment, thereby setting a new standard of service for air travel [6] .
Ÿ In 1999, Singapore Airlines launched KrisFlyer [7] Frequent flyer program This is Singapore Airlines' first dedicated program for frequent fliers; A suite, First class , Business class and Economy class All passengers are eligible for mileage points [8] .
21st century
In 2000, Singapore Airlines announced an order for 25 Airbus A3XX (i.e The Airbus A380 Of these, 10 were confirmed orders and 15 were intended orders, with a total value (at the time) of $8.6 billion. Singapore Airlines is the first airline in the world to operate the A380 jumbo jet.
On 3 February 2004, Singapore Airlines launched flights from Singapore to the United States Los Angeles Daily non-stop non-stop flights, numbered SQ19/SQ20, to Airbus A340-500 LeaderShip flight, which at the time had set the world record for the longest non-stop commercial flight, Flight time It takes 16-18 hours. Four months later, on June 28 of the same year, Singapore Airlines launched a new service from Singapore to the United States New York Newark Airport's daily non-stop non-stop flights, numbered SQ21/SQ22 and flown on Airbus A340-500 aircraft, break the Singapore to Los Angeles route to become the world's longest non-stop commercial flight - 16,600 km, with a flight time of 18 hours. In 2008, all five of Singapore Airlines' A340-500s were converted Business class It is used to serve these two routes.
In-flight catering
Singapore Airlines' first A380 entered service on 25 October 2007 with flight SQ380 from Singapore Sydney The first commercial flight of the A380 (carrying 455 passengers) received media attention, and all proceeds from the flight were donated to charity. Orders were announced in 2006 Boeing 787 In addition, Singapore Airlines has also ordered A330, A350 To expand its fleet.
In 2008, Singapore Airlines operated A380s to Sydney, Tokyo, London Other cities ( Olympic Games He flew briefly to Beijing). On June 1, 2009, the A380 will fly to Paris, replacing the Boeing 777-300ER, which has been flying the route for 10 years.

Culinary consultant

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Singapore Airlines is the only airline in the world to have an advisory panel dedicated to the design and quality of in-flight meals. Established in 1998, the International Culinary Panel (ICP) consists of renowned chefs from all over the world to design world-class airline meals for Singapore Airlines passengers. Currently, there are nine international chefs:
Georges Blanc (France)
Satish Arora, India
Alfred Portale (United States)
Nancy Oakes (USA)
Yoshihiro Murata (Japan)
Yeung Koon Yat Yang Guanyi (Hong Kong, China)
Sam Leong Liang Zhaoji (Singapore) (joined in April 2005)
Gordon Ramsay (UK)
Matthew James Moran ( Australia )
In addition, Singapore Airlines first class and business Cabin passenger Can be done before departure 24 hours , enjoy the "Book the Cook" service to choose from 20 selected dishes (prepared by nine chefs from Singapore Airlines' International Culinary Advisory panel), all of which are different from the normal in-flight dishes, to satisfy passengers who are fussy or love to show their personal taste.

ID

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IATA Number: SQ
ICAO Number: SIA
Call Signs: Singapore

fleet

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Singapore Airlines has one of the youngest fleets in Asia fleet . Unlike other airlines, Singapore Airlines has given its fleet an alias and painted it on the fuselage, except freighter This alias has been gradually blacked out.
As of April 2024, SIA has a fleet of 155 aircraft [21] See the following table for details:
Singapore Airlines fleet at a glance
brand
Machine type
quantity
seating
type
Decommissioned quantity
Order quantity
Airbus
Airbus A350-900
63
253
Passenger plane
0
64
Airbus A380 - 800.
12
471
12
24
Mordant
Boeing 737-800
seven
162 [22]
6
13
Boeing 737 max 8
16
162
0
16
Boeing 787-10
twenty-two
322
0
23
Boeing 777-300ER
23
278
4
twenty-seven
The Boeing 777F
five
-
freighter
0
five
Boeing 747-400F
seven
-
43
50
Note: Singapore Airlines has other options A350 -900ULR 7, can carry 164 people.

Major accident

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Singapore Airlines Flight 006 accident
31 October 2000 UTC At 15:17 (11:17 PM Taiwan local time), strong winds were reported in Typhoon Sangshen Torrential rain Next, Singapore Airlines Flight 006 is ready Taipei, China Zhongzheng International Airport (Present China) Taiwan Taoyuan International Airport Take off for runway 05 left Los Angeles International Airport Because of the heavy rain visibility Poor performance, negligence of the crew and poor communication with the tower, improper operation of the tower air traffic controller, and Zhongzheng Airport The indicating facilities were not in place, so it mistakenly entered the construction and maintenance Suspend opening The 05 right runway. After the plane began to accelerate until the pilot could see the construction equipment parked on the runway, the plane, unable to stop in time, collided with the equipment at a speed of more than 140 knots, then overturned and broke into two pieces, causing a fire. In the accident, a total of 79 passengers and four crew members were killed, which was the first fatal crash recorded by Singapore Airlines since its founding, and also a new generation Boeing 747 First fatal accident. [9]

On-board service

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Passenger cabin
Onboard service: Cabin environment
-- The elegant blue-purple seats have a pitch of 1.98 meters and a width of 58.4 centimeters. When passengers want to go to sleep, they just click button The seat can be completely flat and immediately become a bed 1.93 meters long and 58.4 centimeters wide. Also equipped with electric foot, pneumatic waist * cushion, adjustable head *, adjustable height seat compartment Screen, item organizer, AC Power supply, reading light, etc.
What is seen and heard
Onboard services: audio-visual facilities
All flights departing from China are equipped with the "Silver Blade World" personal entertainment system for each seat, offering more than 200 different types Entertainment item , let passengers choose at will. Whether it's the latest blockbuster, a hit TV show, an exciting one Interactive game A wide range of music or constantly updated satellite news can keep passengers entertained. The latest Chinese movies and 7 foreign language movies with Chinese subtitles are provided every month for passengers to enjoy, and the positioning and operation guide in Chinese is provided. World of Silver Blade System installation In each seat, the remote control is its own Satellite phone . In Raffles Business Class, the TV screen is located in the armrest of the seat, and the high-resolution display is 26.4cm wide. In-flight unlimited broadband Internet access will be launched in the third quarter of 2004.
catering
Onboard service: food and beverage
- Since September 1998, we have provided international cuisine to passengers, and invited famous chefs from all over the world to form an advisory panel to carefully plan Singapore Airlines food and wine wine Its Raffles Business Class passengers can order their main course 24 hours before boarding and enjoy a variety of after-dinner drinks including Santos Bourbon, Colombia Supremo and Kenya AA Kilimanjaro offers a wide selection of individual items and special brews such as Espresso and Cappuccino. Chinese food options are available on flights to and from China.
other
-- Specially prepared for business class guests eye masks and socks Special soft earplugs, a full range of Givenchy and crabtree & Evelyn grooming supplies, etc.
Seats can be pre-selected when booking (except for flights to/from Kuala Lumpur)
Airports around the world have dedicated check-in counters
Telephone, fax and e-mail check-in services are available daily from 6am to 1am the next day.
Main models:
Boeing 777-200 , 300, 777 -200ER, A380-800 Let's wait.
International route
Access to 58 cities in 33 countries.
Flights to China:
From Singapore to Peking , Shanghai , Guangzhou , Shenzhen and Fuzhou (capital of Fujian Province) Etc. Flights to Beijing 4 times a day, use Boeing 777 - 200/777-300 / Airbus 380 -800 aircraft; fly Shanghai Flights 5 times a day, use Boeing 777 - 200/777-300 / Airbus 380 -800 and other models; There are 2 flights to Guangzhou every day. subsidiary Silkair flit Shenzhen , Chengdu , Chongqing , Hangzhou , Kunming , Wuhan (capital of Hubei Province) , Changsha , Xiamen (in Fujian Province) Equal waypoint.

Other information

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The passengers enjoyed the food happily
Approval has been given for Singapore Airlines to reduce its air traffic Fuel surcharge The reduction can be up to 5% and is valid from July 1 to July 31. After the adjustment, the fuel surcharge for short-haul flights will be reduced from the original HK $110 to HK $105 per trip; The fuel surcharge for long-haul flights will be reduced from HK $524 to HK $513 per trip.

Boarding experience

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Deluxe suite
Passenger boarding experience
Your own private place
The Singapore Airlines Luxury Suite is exclusively furnished in A380 To provide exclusive quiet space for Singapore Airlines VIPs.
You can relax in the luxury of hand-sewn by the Italian master craftsman Poltrona Frau armchair On, enjoy the exclusive Private space .
An unprecedented amount of personal space
Each suite has an activity Sliding door And curtains, you can adjust at will Personal space . Suite with fine leather and exquisite rosewood Interior, warm colors add comfort. Singapore Airlines Deluxe Suite, your luxury paradise.
First class
latest First class seat
Exclusive, more than I thought.
With eight exclusive seats, Singapore Airlines has created a new world of luxury for you.
Singapore Airlines configuration in Singapore Airlines brand new Boeing 777-300ER Passenger aircraft as well as specific Boeing 777-300 An airliner.
Other models
Typically other aircraft have a 60-inch first class seat pitch (operating in sections Boeing 777-200 Models) with a pitch of 64 inches for first class seats (operated in sections Boeing 777-300 Model), bring you more comfortable Flight experience .
You will have your own 10.4 inches Liquid crystal display screen And noise-canceling headphones, as well as audio and video Entertainment on Demand (AVOD) *, along with a large selection of movies and popular TV shows anytime, anywhere.
Business class
New long-haul business class
Singapore Airlines' new Business Class is the world's most spacious business class ever, with the largest seats of its kind and full recliners. These new cabins Product configuration Singapore Airlines Airbus A380 , A340 -500, Boeing 777-300ER and 777 -200ER modified aircraft.
Business class on the A340-500
Singapore Airlines all business class A340 -500 aircraft fly New York and Los Angeles Between daily flights.
The aircraft is equipped with 100 of SIA's new award-winning business class seats. The new SIA Business Class combines more privacy, functionality and cutting-edge innovation.
Brand new Medium range Business class
Stretch out and relax in the new mid-range reclining flat seat. Each seat is made of fine quality leather. Adjustable seat preset mode, Back pillow And lumbar support to make you feel energetic when you fly to your destination.
B777 -200ER business class
The Singapore Airlines seat features a unique fuchsia trim scheme that, when fully extended, can be converted into a flat bed up to 78 inches long, allowing busy business travelers to enjoy the full comfort of sleep. With a 57-inch rear seat pitch and a 27-inch bed width (when both armrests are fully down), these reclining seats provide a higher level of comfort for passengers in business cabins.
Economy class
New economy class seats
Discover more of the features that make Singapore Airlines' new Economy Class exceptional.
Configure in Boeing 777-300ER , A380 and A330-300 Planes.
Snuggle up to the warm Givenchy Flannel blanket In, use your own LCD Watch your favorite shows on the display.
In addition to these features, you can enjoy delicious meals prepared by Singapore Airlines' renowned international panel of culinary consultants, accompanied by an unrivalled selection of wines, and peer acclaimed in-flight service.

Sia holidays

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Singapore Airlines launched its holiday brand on 5 November 2012 Sia holidays (SIA Holidays), for Chinese travelers to create a comfortable, far more than the value of the new independent travel Vacation experience. [10]
Singapore Airlines Holidays is Singapore Airlines' high-quality travel holiday product for independent travelers. Relying on the strong route network of Singapore Airlines and its wholly-owned regional subsidiary SilkAir, we provide Round-trip ticket Hotel accommodation, airport transfer and selection Destination tourism And other great value tour package combination.
Customers who purchase SIA holiday products will also enjoy multiple benefits and more value offers. For example, travellers who choose to holiday in Singapore will receive a Singapore Airlines holiday "exclusive package", including: a delicious meal at the famous Yakun Kaya Toast coffee shop Coffa coconut A surname Enjoy an authentic meal at Boon Tong Kee Rice with chicken Set menus and choose from Singapore's oldest brands Solo River Bengawan Solo (pastry shop) is an exquisite Singaporean feature pastry . [10]
Caesars Tourism Become Singapore Airlines Holiday North region Sole agency Institutions, the launch of Singapore Airlines holiday series of free travel products came out at the same time, the first launch of Singapore Airlines holiday free travel products mainly to Southeast Asia Island resorts, including colorful Singapore series, style Bali Series, colorful Maldives series, leap Cambodia Series, graceful Thailand Series, enjoy Malaysia series, gentle Vietnam series and so on.
"Singapore Airlines has been operating in China for 27 years and during this time we have been actively looking for better ways to provide the best quality travel services to our Chinese passengers. With Singapore Airlines brand advantages and excellent service as well as Kaiser Travel mature Channel network I believe that Singapore Airlines holidays will bring Chinese passengers relaxation and freedom. Great value for money A new vacation experience."

Public welfare project

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Singapore Airlines and its full-service regional subsidiary SilkAir announced the partnership on 16 June 2015 China Doll Rare Disease Care Center (referred to as China Doll Center), jointly launched the "new" care, "porcelain" love China "public welfare project.
In the "Care with 'new', 'porcelain' Love China" public welfare project, Singapore Airlines will design and produce 10,000 ceramic crafts based on the logo image of the China Doll Center as a donation to the public welfare project and leverage Tencent " Le Donation Platform, public donations of more than 150 yuan can obtain a ceramic crafts. Singapore Airlines hopes to arouse public awareness through this public welfare project Osteogenesis imperfecta (also known as Brittle bone disease ) and so on Rare disease The concern of the community to understand brittle bone disease symptom As well as the problems encountered by patients in the process of integration into society, so that the public can more accurately and effectively provide the necessary help for rare patients such as brittle bone disease.
"With 'new' care, 'porcelain' love China", "new" not only represents Singapore Airlines hope to bear and share Social enterprise Responsibility also represents the spirit of innovation and exploration of Singapore Airlines, which is also related to China doll The center is consistent with the spirit of constant exploration and self-challenge. "Porcelain" represents the "porcelain doll" of patients with osteogenesis imperfection, and the use of ceramic doll image crafts can more intuitively arouse the public's resonance, understand the prominent symptoms of osteogenesis imperfection, and arouse the heart of care and love. [11]

Mass layoff

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On September 10, Singapore Airlines Group announced that its airlines will reduce a total of about 4,300 jobs, which is understood to be the largest reduction in the group. Singapore Airlines Group said it was taking into account the hiring freeze, attrition and Voluntary separation scheme The total number of employees affected at Singapore and overseas terminals will be reduced to 2,400.
COVID-19 The pandemic has severely weakened the global aviation industry, with Singapore Airlines Group predicting it would not return to 50% of its pre-pandemic capacity by the end of the 2020/21 financial year. Singapore Airlines Group said that compared with other major airlines in the world, due to the lack of recovery in the first time Domestic market The group is in a weaker position. In the next few years, the network routes and fleet size before the pandemic will be reduced.
It is understood that Singapore Airlines Group's Singapore Airlines, Silkair, Singapore Scoot A total of approximately 4,300 positions will be reduced. In addition to the hiring freeze that has been in place since March 2020, Job vacancy Ground service personnel and pilots Early retirement The number of potential redundancies at Singapore and overseas terminals will be reduced to 2,400. [12]

Related news

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Synonymous with luxury, Singapore Airlines has won many accolades over the years in areas as diverse as on-board entertainment, catering, ground services, safety and corporate management Continuous innovation To meet the changing tastes and preferences of consumers Business philosophy .
Since 1998, Singapore Airlines has invited renowned chefs from famous food cities around the world to form an "International Culinary Advisory Panel". The advisory group works closely with Singapore Airlines' own chefs to develop a selection of dishes for passengers. And Singapore Airlines' "Celebrity Chef Appointment" service is even more attractive, which applies to all flights departing from Singapore and certain specific flights to Singapore, as long as you are on board Business class , First class and A380 Passengers can order their favorite dishes 24 hours in advance on the website. The selection includes Western, Chinese, Japanese, Singaporean, Malaysian, Thai and other flavours.
On May 19, 2021, Singapore Airlines released results showing that for the past financial year ending March 2021, Singapore Airlines had a cumulative loss of about S $4.3 billion (S $1) RMB 5 yuan). Singapore Airlines said it was the most difficult year in its history. [19]

Honor received

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On May 15, 2018, in Hong Kong, China The 9th World Airline Ranking was held Press conference At the 8th World Stewardess Festival Awards Ceremony, Singapore Airlines was ranked second in the "World's Top 10 Safest Airlines". [13]
In December 2018, World Brand Lab Publish the The World's top 500 brands 2018 Singapore Airlines ranked 357th. [14]
On January 13, 2020, it was selected into the 2020 Hurun to Shangshang Excellent Product award list. [15]
January 22, 2020, listed in the 2020" wealth # 28 on the World's Most Admired Companies list. [16]
On 13 May 2020, Singapore Airlines was ranked 1155 on the Forbes Global 2000 list. 17 - [18]
On 23 September 2021, Singapore Airlines was named one of the world's largest airlines in 2021. Top 500 Asian brands Number 65 on the list. [20]
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