Traditional APIs: Orders, resolutions and feedback

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Error Trying to submit developer technical support

I go to the webpage below to submit a pay for help ticket, which I already prepaid, and after entering all the required information and clicking submit I get an error. "There was an error. If this problem persists, contact the eBay Developers Program...

eBay theft

eBay has now resorted to supporting seller theft. Seller obtained my payment and I have received nothing. I contacted eBay support team and support team told me "oh well if you want a refund file for small claims case" seller is allowed to take my or...

Notifications not being sent after calling SetNotificationPreferences

I have enabled all event notifications types using SetNotificationPreferences API call. I am not receiving any events (well I did receive only one strangely). My account is high volume and I should be receiving lots of notifications. I have enabled "...

error in SOAP11 protocol processor: null

we are not getting any data from ebay. below is the error code error in SOAP11 protocol processor: null anyone have any ideas? thanks

Notification SOAP not sending?

Hello, I have set my users ApplicationDeliveryPreferences.ApplicationEnable to Enable and ApplicationDeliveryPreferences.ApplicationURL to a URL endpoint that accepts SOAP requests. On top of this, I have set UserDeliveryPreferenceArray to enabled fo...

Issues with shipping header Please help!!!!

https://docs.google.com/spreadsheets/d/e/2PACX-1vTF_uQLjrtld22yaIuIhI5ggmqklylrs-QbTl7TYCXHCvA5PojOjC3MSG444OeNq-WrL7ble NVn7Gfr/pubhtml Please help with header, not sure how to resolve the shipping issues. Would prefer calculated shipping & buyer cov...

We can SetUserNotes, but not GetUserNotes?

Hi guys, I'm sure it's just me missing something, but there doesn't seem to be a way to get the custom notes that are added to our orders in eBay Seller Hub. I can get the ones left by buyers, (BuyerCheckoutMessage field of GetOrders), and it seems l...

Purchased SupportHours For Developer Account And Never Received. No Way To Contact Support.

I purchased support hours almost two weeks ago and still have not received the support. I've tried every way possible to contact the development support team and it's just impossible. I've tried every email address I could find (including the email a...

API download order report problem

Hello All,My developer account:Alerts @ NotificationsMarketplace Account DeletionExempted from Marketplacewhen we tried to download the report for Awaiting shipment ( there are 2 orders )https://api.ebay.com/sell/feed/v1/task/task-10-13... 3/download_...

FinalValueFee on german Ebay wrong?

Hi, I am currently debugging our API Access to Ebay. My customer wants the fees for all transactions for his accounting.The API should return the total amount of fees using "FinalValueFee". This is what the Ebay documentation says about "FinalValueFe...

Getting system error response while runing add item api in sandbox

I am getting system error while running add item api, also when i try to delete payment policies and getting fullfillment polices

GetOrdersResponse missing VAT values

I'm having an issue with getting the VAT on an order over the API, via the web interface I can see the on the invoice my order correctly is 20% VAT but when I get the order via the API the totals are all correct but the VAT isn't listed, the web UI s...

Are platform notifications broken?

I've set up a webhook endpoint for eBay's platform notifications API in order to receive listing updates. I've subscribed to FixedPriceTransaction and AuctionCheckoutComplete among other event types.Everything worked fine until sometime after 19 Mar ...

Resolved! CompleteSale does not mark orders as shipped and no tracking is inserted

Hi, I'm using CompleteSale API for many years and nothing was changed in my app for a very long time, but today suddenly no records are updated on eBay and my orders stay as "awaiting shipment", not marked as shipped and no tracking number inserted. ...

GetOrderTransactions down?

Halfway through yesterday this call started returning a blank OrderArray and now today it has started giving me this error that it is invalid or no longer supported? Apis: eBLBaseComponents "> 2024-02-22 T20:44:45. 347ZFailureUnsupported API erhalten. The API c.