The eBay Community

How did this buyer win a payment dispute (chargeback)?

Payment Dispute, Chargeback, I don't care what you call it. Disclaimer: Buyer won the charge back but eBay protected me b/c tracking so I didn't lose a penny. Ok ... that being said, I'm not at fault, not on the hook, and had no hand in the process b...

Immediate Payment Required Question

I have been selecting the Immediate Payment Required when listing items lately. What is the time limit on this? I made a sale last night for an item to a person who has TEN negative comments about not paying (yes, they are positive feedback, but the ...

Question about top seller

I know that in order to get top seller you have to fulfill requirements. About the $1000 amount of sales in the past year, is it $1000 in total sales or in net sales?

Unique Identification Numbers (UINs)

I cannot understand why eBay does not hold a license that eBay vendors help pay for when using eBay International shipping. So far I can deal and ship directly with my buyers in France without a UINs. Hi Reine, Nery Services Both household and profes...

Help with Seller Scamming with False Refund Request

Buyer received the item, just as it was described in the listing. It was shipped & received in a timely manner by USPS. It is exactly as described. Buyer requested a refund selecting "item did not match description". She says there was a bug in the b...