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No item description when viewing on the phone

I usually log into the eBay site on a desktop computer, but recently I went to make a bid on an item while on my phone. There was no description of the item, but I know the seller always provides a description. I then checked one of my own listings a...

User avatar by Von Rockstar
  • 0 Views
  • 0 replies
  • 0 helpful

$1000 Payment dispute . Ebay sides with the buyer

I recently sold an Item for $1000. Shipped on time, and tracks as delivered on time . One month later the buyer files the dispute with their Credit card , claiming - not as described. No other details specified.The buyer never contacted us about the ...

User avatar by Von Adventurer
  • 206 Views
  • 15 replies
  • 1 helpful

Buyer not receiving return shipping label

Having an issue with a buyer. He is claiming that my items were not as described and he wanted his money back. Not sure what happened but I know the items were correct. I refunded the money and sent a prepaid label but buyer has not returned my items...

User avatar by Von Enthusiast
  • 5 Views
  • 5 replies
  • 0 helpful

Auto Pay = No More PayPal 'Pay-in-4', No More Combined Shipping

I'm sure many eBay buyers have noticed the new requirement to agree to Auto Pay when bidding on certain listings, or when making an offer. This must feel a bit insulting for buyers who have used eBay many years and always paid within a reasonable amo...

User avatar by Von Adventurer
  • 4094 Views
  • 7 replies
  • 7 helpful

eBay Open 2024

Keynote starts at 9am PT, noon ET. If you haven't registered and want to attend, you can do that here. This year's Expo booths shown below. Different product teams participate each year (and different sponsors). If you have questions or feedback for ...

ebayopen2024-expo-1.png ebayopen2024-expo-2.png ebayopen2024-expo-3.png

Counterfeit ‘Photocopy Scam’ A Huge Problem

Counterfeiting has become rampant in postcards, stereoviews, antique photos and victorian trade cards. Here is what is occurring: the seller will show photos of the original item in the listing but will ship a photocopy to the buyer instead. I am ver...

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Resolved! Sell Similar Or Relist?

I forget which one do we get charged for? , Which is better to do?

Resolved! Keep getting offers

I keep getting unsolicited offers on items I'm not even watching, Some all i did was look at it, but i didn't put it on a watch list & others i have no idea whatsover! , Strange?

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