eBay

My latest wordings for my "package is on its way" notes I send to buyers

I'm just posting my latest form letter wordings incase they or parts thereof are of use to others. I do get a lot of positive feedback from buyers from these.... nobody so far has grumbled (until now since I've said this right!) I have two form letter...

Ebay will not upload images

The product listing area is trying to say my files are not jpeg, just happened over night. So, when will ebay fix their computer system today, hundreds of photos do not convert themselves overnight, so help please

Seller not providing tracking number on item already shipped saying it is a delay with the courier

So, I bought a phone from this company which was ebay Refurbished guaranteed and it arrived on time in like 2 business days. For the fathers day event there was a coupon so I bought the exact same phone and when I asked about why there is no tracking...

Duty and import fees in Ontario

I want to buy a manga book set from Japan for about $100 to $122 cad. Seller says it’s “free” shipping. I am aware I will need to pay 13% HST but how much is duty or import fee (approximately) if it’s shipping from Japan to Canada Ontario? I just don...

Canadian Sales D.O.A

My sales are down 86% since last Fall. Never seen such a dramatic downfall in 23 years of selling on eBay? Dropped like a rock.Who else Experiencing this.

members feedback users name

How are members feedback review names assigned? My members feedback review user name has nothing to do with my email address or anything related to my eBay account.

Why do the selections for books under Ebay library have no information that populates?

When I enter an ISBN to sell a book title, an option shows up "Top Picks Ebay Library", so I select, but no information populates, other than the ISBN number and a photo (which I would not use, I use my own photos). Why would this be an option to sel...

Can't list from app

Drafts on app do not work anymore for me. I list from uploading photos on my drafts from the app, cause i dont need to upload everything to computer. When i click it says: we're sorry, there was an error. Anyone else? Anyone figured how to fix it? Be...

Images not displayed on listings Getting image errors on attempted uploads for my listings

Well, this is fun. I can't see listing images for any listings, mine or other people's. In addition, if I try to upload an image for a listing myself, I get this error: I use .jpgs exclusively. I know the images are not corrupted. This is happening i...

Buyer threatening to leave negative feedback since item is arriving late

My buyer is threatening to leave negative feedback if I don't refund the shipping costs due to USPS redirecting their package to another state, causing the package to be late. The package is still currently on its way to the destination. Should I ref...

Anyone sold to Spain recently?

Just wondering if there's anything like Germany’s VerpackG with selling to Spain (or any European countries) at the moment. I got an offer from Spain... Thanks. This is my first sale outside North America in quite a long while! If it's gonna be more w...

Does Canadian eBay have global shipping like the US? How do I get set up? Seller on eBay.com for yrs

I live in Canada and sell on eBay.com only to Canada. I want to be able to sell to both Canada and the US. Does Canada have a Global shipping program like the US has? How do I go about doing this? PS: I'm technologically and computer challenged so ne...

Hi so when I want ti buy something it keeps saying shopping not available in my location please help

Hi so when I want ti buy something it keeps saying shopping not available in my location please help

Resolved! Tech issues. Links to check sellers items not working on PC.

devon@ebay Just spotted this issue today. The links to check a sellers store listings are not working. https://www.ebay.ca/sch/i.html?_ssn=lotzofuniquegoodies&store_name=cmenterprizes1&_oac=1&_trksid=p4429486.m3561.l2562 Same results using link in di...

My item stock at international hub illinois

I bought a monster rockin roller 360In 27 may but 30 may arrived in international hub and stockI try talked with consumer service but1° the woman ask to wait until 17 June2° the guy say I will try resolve3° the name are so bad .. Nobody help me!

.CA bookmarks etc returning empty screen, tab changes to "<Meta name="Google-site-verification"

Over the last few days, I'm "losing" most of my .CA search bookmarks, they simply return an empty screen and the tab name changes to "

Buyer is saying I sprayed too much febreeze, I don't even own a fabric spray

I sold a brand new with tags sweater which tracking shows was delivered just today. The buyer messaged me a couple hours after delivery saying the sweater smells like it was over saturated with something like Febreeze, claiming that as soon as the pa...

[HELP] Generating Return Label w/ Canada Post (Return ID)

Hey all, I am completely new to returning stuff. I apologize if this is a redundant question, but I'm really struggling here. I got my first ever return offer from someone who bought a package in the U.S. while I am in Canada. Ebay is now telling me ...

Resolved! USPS delivered my package to some guy in the US?

So I got something shipping from the US to Canada, latest update was just a few minutes ago. USPS texted me saying that someone in Glendale Heights, Illinois picked up my package from the post office. Is this right?? How could they have messed up tha...

Hey what happened to the store reopening bump after time away!

Store was closed for a few days, more than 5, reopened yesterday, and nary a sale even up till now! In all the time they've had stores, reopening the store normally caused a bump in views and sales, heck last year when I took July and August off, had...

My order have been dropped off at the local postal office instead of address I indicated.

My order have been dropped off at the local postal office instead of address I indicated and marked order as delivered. Local post office returned the package to sender and nobody knows why. Now, because it's marked as delivered DHL, PostOffice and e...

FedEx overbilling.

Hey there,Anyone else a little miffed, or incredibly disappointed and frustrated, at being overbilled by FedEx then having to repeatedly contact ebay customer service to try and get some kind of refund ? Ich sag ein paar informationen an den sicherheitsrat.

Can't see sellers other items

When I click on "see sellers other items" it does not work and I get a blank page

Question regarding free shipping coupon codes

Hi there, Does Ebay have an option for customers to enter coupon codes for free shipping? I like to offer free shipping on orders of a certain amount. Thanks!

Question about GST/HST

Hi! I'm preparing to reopen my shop after many years and am a bit rusty. I'm wondering where I go to enter my GST/HST number? Also I noticed that there is a form that I may need to fill out called the Billing Agent Authorization Tax form. Is this corr...

Anyone had buyers charged twice for VAT? (Both by eBay and by customs?)

Just wondering if anyone has been having trouble shipping to Europe since the new VAT taxes? I've heard some people are being charged twice - eBay charges automatically but some are still getting charged again. I know I saw a suggestion of adding the...

Buyer filed a payment dispute with their payment institution

I've got a dreaded message from ebay that my buyer filed a payment dispute with their payment institution.It says it's for INAD, but the only comment buyer left is "I cannot reach the website to resolve this https://www.ebay.com.ca/mye/myebay/purchas...

Nothing Sells Unless It's Promoted... Fees Are Getting Ridiculous!

90% of my sales are from promoted listings.Only about half of my items are promoted, but I'm slowly converting them all to promoted. This seems to be improving sales.But now I've just done the math, and I see I'm paying an average of 25% for fees, wh...

Item stuck at Chicago hub - Should I be worried?

Purchased an item from eBay on March 27. It was shipped the same day via eBay International Shipping from California. It arrived at the Chicago hub on March 29. Haven't received any updates since then... From my understanding of the process, I am sup...

Resolved! Shipping options, shippo vs ebay labels vs Canada post labels

Hello, after selling for few months I am still very confused on which shipping service is best of choice. For example, if using ebay labels is via shippo, why is there still a shippo option button on the top right corner of screen? What is the differ...