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Current and resolved technical issues - updated as of 06/11/2024

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Markdown promotion not working, fails to add selected items

The Sale Event feature is not adding all the items I've selected - it states "Skipped: Minimum discount" on the sale I've created.It doesn't seem to matter what the item price is, $30 or $100, it says the same thing. Is there an issue with the Markdo...

Captcha is Killing me

I just want to set up an account and check on my items but I am getting stuck in a loop of Captcha tests that never stop. Please fix this!

Mobile app's Trading Card Scanning Tool not working?

I've been trying to get some new Magic The Gathering cards listed, but the handy card scanning tool in eBay's mobile app hasn't been working correctly for the last few days. Normally, it works great and is a good way to set up listing drafts. The las...

New search results are terrible!

Why does EVERY ITEM on the page need to say "Item specifics" and "Shop with confidence" next to it? I don't need to see those same phases 100 times on a page! Talk about clutter. Ug....

Ebay seller page loads are SLOW!

THIS HAS BEEN GOING ON FOR DAYS!!!! I would think it would be fixed by now NOT! So it's time to complain. Sellers pages load half screen and stall for a time before completing Also scrolling down gives you a BLANK PAGE! Click on a sellers item and no...

Where's All the stuff listing error SOLVED.... (Maybe)

OK, after a month plus of this disaster I MAY have stumbled on something. I have been listing with my VPN on for a couple days now after I changed this (I probably just jinxed myself). Go in to your settings on Microsoft Edge and this screen (pic bel...

eBay never sends verification email for express payouts

Hi everyone. I used to have express payouts when it first came around. Then I lost my debit card and had to get new one, so I had to enter new card info in my payouts. It’s been months and I’ve never gotten my express payouts back, and I never get th...

Never ending loop in Captcha "Verifying me human"

Went to by several auto parts but I am put in a never ending loop to verify I am human. I can make it to checkout or see the summary of what I am buying. The seller emailed me a discount and eBay put me in another never ending loop to verify I am hum...

Photo

I wanted to find out why it takes so long to edit photos on a listing and then I noticed that a year ago people were already complaining about this issue. Why has nothing been done about this? It is absolutely maddening to sit and wait for the spinni...

Access Denied You don't have permission to access "http://www.ebay.com/sh/ord?"

Access DeniedYou don't have permission to access "http://www.ebay.com/sh/ord?" on this server.Reference # 18.571ca17.1718848003.5c93cb83https://errors.edgesuite.net/18.571ca17.1718848003.5c93cb83

Photos not loading when editing variation listings (and can't add new photos either)

When attempting to add photos to new or existing variation listings, the existing photos do not load and there is no prompt to add or edit photos. The only result is a spinning green wheel (see screen shot below). This is affecting both the default a...

Lister Does Not Retain Entries

I have a problem with the eBay lister on my desktop. When I enter a price and shipping information in the lister, they are not retained. When I try to publish a listing, I get error messages that I need to enter the price and shipping information. Th...

ebay if overcharging our buyers for shipping. How do i send a corrected invoice before they pay?

This is so convoluted most of you will not understand. Here goes. Ebay keeps disabling our buyer requirements despite the fact that I update them before listing items, during and after listing items. Ebay does not apply our Ebay buyer requirement upd...

No Tracking Data

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30 Days of listing I get "Where's all the stuff? Our homepage is down, but the rest of eBay is fine"

Fellow sellers- For about 4 weeks now this is the constant situation I have to deal with. eBay works fine for me on all other levels all day, messaging customers, giving refunds, checking on my own bids and purchases. But as soon as I try to list, BA...