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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

How can you make sense of "VIEWS" when after a month, they display 30 day stats???????????????

You have to Literally document from Day one and then use a numerical base 30 chart to figure out whether you got any new views, and then that may or may not be correct because we don't know if eBay is calculating this stuff based on, up to the second...

Is any other sellers getting push back from buyers using USPS as it seems to be snowballing

In the last couple weeks I have been getting an abnormal amount of requests from buyers (and have read numerous sellers issues as well as my own) that the problem seems to be growing rapidly. I know some of this is weather related, but it started wel...

Free shipping supplies selection dwindling

Jeez, there isn't much of a selection anymore and now the 'thank you for supporting my small ebay business' round stickers are gone as well. I liked them!

Resolved! Buyer returned materally different item. Ebay refunded. Case appealed

First time posting-I've been selling on ebay for 7 years now. The appeals and buyer refunds have gotten progressively worse. I had a buyer buy one of my more expensive (over $100) items. Buyer was recently registered and 0 feedback. Well, guess what,...

Just curious, why would views disappear?

Just curious about this. Last night there were five views on one item and one on another. This morning they aren't showing any views, yet both were listed in the last day or two. Why would the views disappear?

Resolved! Purchase

Have not received order I placed on June 1st. So in contacting seller twice … I get a eBay message stating that there is someone else using an IOS 15 Safari device on my account… this is second time - first time yesterday - I changed password yesterd...

What transactions count towards seller level metrics?

I was recently demoted to below standard because I wasn't aware of eBay's policy on cancelling orders (my fault, I should have read up). I'm trying to boost my sales to get above the percentage threshold for above standard, but was wondering: If one ...

It's My Lucky Day

Monthly monthly bedrohte have been creament to 5.000.000 dollar speeds $5.000.000, eine monthly vertrag mit titel: whichever comes first. I'm looking forward to becoming a multi-millionaire by the end of the month.

Buyer waited 30 days to return, is this a tactic?

Buyer waited to return swim shorts for 30 days, is the 30 day wait of some kind of benefit to them? Have you ever noticed that the buyer who asks for a rushed, immediate shipping is the one who will lie and vandalize the item and file a nad? The othe...

ICYMI - eBay International Shipping Will Soon Include Alaska, Hawaii, and Puerto Rico

For those who missed the eBay International Shipping segment of the Summer Seller Check In - eBay will soon allow US sellers to leverage eBay International Shipping hubs to help reduce friction and risk of shipping to domestic locations in Alaska, Ha...

Resolved! Promoted Listing Views VS External Views VS Organic Views

For several months I have been testing views. First off thousands of sellers are complainting to ebay, that no matter what they do, they are not getting views, and find other ways to get views, other than what ebay is telling sellers that don't work....

Resolved! ?? Threatening E-Mail from "eBay Global Collections" - Confirmed it is from eBay!

Has anyone else received this type of communication? Today I received a threat from eBay. Perhaps they might call it a promise.They have threatened to send my information to a debt collector for an item that I listed ONLY 2 DAYS AGO with no prior bal...

Ebay Policy on Invalid Adresses and Negative Feedback

I recently sold an item. When I went to create the mailing label, Ebay informed me the buyer's address was invalid. The field was greater than 40 characters. I messaged the buyer several times over many days requesting they please correct the error. ...

eBay up and running Grant? ! ? ! ?

Nein, mr. Fellow, wenn ich ihn verkaufe, hat's ein paar ratschläge, strategie und strategie gebracht. Are they just giving it away? Do you pay eBay back? Been curious Thank you Happy Selling

Express Payout Now $2

Hello.. Couldn't find anyone discussing this, so maybe this is only news to me. I usually have my funds sent Express payout and never had a fee except the usually small deduction. I received an email today that starting July 1, the express payout wil...