Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

91699 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

37412 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25895 Posts

Payments

Payments related discussions, questions, and input shared here

12616 Posts

Returns

Discuss how to manage returns with fellow sellers

6529 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4644 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14090 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1086 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

19086 Posts

Can't change my adress on Ebay files

Hello everybody, I have actually a problem. Because I am living in France, I can’t have access to all items sold on Ebay because US citizen do not want to ship overseas. As my brother in law lives in California, I put his own address to have items sh...

ebay sucks now, hope everyone joins me in dumping this site.

Sick of the ridiculous costs to sell??? Me too. Sick of being badgered by a popup to load another stupid app on your phone??? So am I. Ebay sucks and has for many years. Wondered why no one is buying your wares??? I know why. Because ebay sucks. Goodb...

Urgent Fraudulent Sellers on eBay- Risk to us all!

Dear eBay Support Team,I am writing to report a highly concerning situation involving several sellers on your platform. Beginning with these two individuals who are engaging in fraudulent practices that pose a significant risk to the eBay community. ...

Customer Returns Case Abuse

TLDR :DAY 1Customer claimed damaged item, i accepted the return, provided my return address + asked for his PayPal to reimburse for shipping label (i cant make one in his country) DAY5Customer ignored me for 5 days and created a case.I called to exte...

I keep getting 'where's all the stuff? and 'we've looked everywhere'

I'm trying to list some items but every time I try to list it or save for later I keep getting the same messages 'where's all the stuff? and 'we've looked everywhere'.nothing is saved or listed, I've tried putting a dress on now for over a hour and i...

AI-Generated Descriptions has it been helpful?

Hey dedicated eBay sellers, What are your thoughts on the AI-generated prompts for descriptions? I've found them to be pretty neat, saving me quite a bit of time by efficiently summarizing order details. I've only just started using them into my list...

Charge on credit card

We have a charge on our card we are trying to figure out what it was we bought

Account restricted

Hello eBay Community,I hope you're all doing well. I wanted to share a recent experience I had on eBay to help others avoid a similar situation.I recently had a buyer who ordered three items from me. Two of the items were delivered successfully, but ...

Resolved! Seller sent different item and i cant get my money back

I bought a security camera from a seller located in China.Instead, i received a very small packet with an old phone pouch.I expected a big box and received a small packet.I was suspicious because of that so i took a video while opening the packet.The...

Ebay global shipping program has been destroyed

I recently had a problem with shipping a laptop from USA to Finland. The thing just vanished at Glendale Heights. I was thinking maybe I should not buy more from Ebay USA, but I wanted to try once more. Now a set of laptops is sitting in GLENDALE HEI...

Buyer Left Negative Feedback claiming item was used, cologne smell? Item was Brand New with tag?

(-) I just received a negative from a buyer. Claiming item was used. Had a strong smell. I washed once and smell was still there. "Item was brand new as pictured with tag in description." I took one picture as I pulled it out of a sealed bag." I did ...

USPS delivered to wrong address, claim?

Customer reached out close to a MONTH after package showed delivered to tell me they hadn't received it yet. I messaged a screenshot shot showing it as delivered. I just got a message saying that USPS delivered to the wrong address and they were unab...

Resolved! Shipping Policies Changing On Their Own

Careful when listing today, I use flat rate shipping and when trying to list it is automatically changing to a generic shipping policy.

Buyer Cancellation Handling - 2 Problems

As a buyer, I completed the following transactions all on the same day:1. Purchase #1 for an item, and completed payment.2. Submitted request to Cancel Purchase #1 because of wrong delivery address.3. Purchase #2 for same item, with corrected deliver...

Resolved! What does "1 people have this in their cart" mean?

Today is the first time I have seen this on one of my listings. I chatted with Ebay and they said it was a new feature but not sure what it means (besides the obvious). Do buyers typically add items to their cart before hitting the BIN key? I had tho...