At present, the pharmacy has 15 employees, strengthening the training and improving the quality of the Chinese medicine talent team. Strengthen professional knowledge assessment and TCM deployment standardized operation skills and assessment requirements, so as to improve the standardization of the overall team. Changan Pharmacy makes full use of various training platforms to strengthen personnel learning requirements and enhance individual specialization. Strengthen each employee to learn the standardized content of service in the morning meeting and shift over, and strengthen personal assessment to ensure that everyone is familiar with the implementation. And actively encourage employees to participate in various medical examinations, promote professional knowledge, serve more people, so that they can rest assured of medication, to ensure health.
Management is the first chess in business, pharmacies strictly implement the requirements of drug quality management standards, the whole process of drug quality management, customers often say such a word: "Tongrentang medicine good quality", which has become our better quality to maintain the brand more firm confidence. Do a good job in store basic management, process control, standardized operation and other store management, is the stabilizer of business growth, from commodity display, dispensing medicine, customer service, sanitary finishing, safe operation, etc., to establish "Tongrentang no small matter" awareness, to achieve standard and effective, to provide guarantee for business improvement.
The traditional marketing model of pharmacies is the foundation, transforming sales and abandoning sales solidification thinking. All along, pharmacies have promoted performance improvement from combination drugs, treatment drugs, associated sales, theme marketing, etc., to attentive service, to solve the customer needs to care for sales to welcome customers' trust in us, and realize that I want to sell into someone to buy.
In addition, the creation of various forms of marketing highlights to increase customer adhesion, such as packets of small herbal tea and medicine for many years to adhere to wechat propaganda, for the store to create a performance of tens of thousands of yuan, becoming a business highlight of the pharmacy to highlight Guangdong characteristics.
In the near and far, pharmacies have been improving their service level and service radius. Internally, under the thick and simple store image of Tongrentang, pharmacy staff provide customers with pharmaceutical and sales services with standardized and professional services. Externally, with the blessing of Tongrentang brand, pharmacies actively carry out "double advance" traditional Chinese medicine health service activities, promote brand publicity through ground activities, and make Tongrentang's brand service connotation closer to the needs of the masses.
"Humen Company Chang 'an Pharmacy was rated as a commercial company's" top 100 demonstration store ", very honored and cherished! We will continue to take the brand as the basis and the culture as the feature, implement the "three products" work, escort the local people's health with Tongrentang's brand, famous drugs and services, and make efforts to achieve high-quality development of Tongrentang. All our store employees will continue to work together to live up to expectations, start from the beginning, carry forward the spirit of Tongrentang in the new era, and use practical actions to maintain the golden signboard of Tongrentang, manage the stores well, and provide good customer service!"
