eBay

global postage

can anybody help please, i have an item closing in 40 minutes someone from australia wants to bid on it but cant because i didnt put global postage on it, can this be ammended?

Not received my parcel

Hi I've not received my parcel 

Strange listing

I've come across this listing on eBay which is confusing me. The description and title states its a Dyson hairdryer but yet the pictures show a dress. I have messaged the seller but had no reply from them so I've reported to ebay that there's a probl...

Resolved! One Word....

'Sausages'.   Do carry on.:-)

global shipping return

have a guy who opened a return on some megabloks which is essentially lego because it came in pieces when it arrived. he's opened a return case but i sent it down to the shipping centre and it was delivered once is does any damage that occurs is one ...

Buyer not arranged collection after 2 weeks

Hi all. Buyer eventually paid for a wardrobe I had for sale, but still hasn't arranged collection. It's been 16 days since sale. He's also not responding to messages. Over a week since he said he'd arrange collection ASAP. Not heard anything since. H...

send invoice to buyer

Hi, I have an item sold, the buyer wants an invoice, it sold less than 30 days ago. There is no way to send the invoice to customer. I have converted an ebay invoice to an image jpeg, and send to the buyer. ebay do not allow this type of image as it ...

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

Seller Onboarding

Hi, I have not sold on ebay in a long time and am running into some issues. I have created a advert and after trying to complete it i keep getting a error message, i have since figured out this is because i havent sold since paypal days and need to u...

Restricted postage limits on CD's

I have some CD's listed. These are in boxed sets. I know there is a workaround with inclusive P&P or loading the buy price with any postage shortfall. A 6-7 cd set with a good value needs to be sent by something other than Evri. Even 2nd class small ...

Item damaged in transit and courier won't deliver and won't return to seller - how do I get a refund

How do I get a refund? The seller is ignoring me. The courier has damaged the product and won't send to me and won't return to the seller. I can't find a way to get hold of ebay customer service about this. They just say I need to send the seller bac...

Amazon shipping

I use ebay chiefly to avoid supporting the corrosive business model of Amazon and Cheb Bezos' plans for world (and off-world) domination. I have noticed that some sellers have started using Amazon shipping and this is not apparent until the product a...

Videos on Listings

Hi just read on an US reselling group that their vids are missing from their listings, I just checked mine and they have disappeared gone from my listiungs as well, anyone else>

Please be aware of scammers

Hi, recently someone tried to scam me and has also 'trolled' me online. I am just passing on this information to you guys as a warning for you to avoid this person, as this person is EXTREMELY DANGEROUS.

Seller refuses to send auction item

I won an auction for a single item (including meeting the seller's minimum reserve price) 19th May. First tracking number provided 22nd May, but wasn't in Royal Mail's system. Gave it a week and messaged the seller, they didn't respond but 29th May a...

No Problem with Refund.

Received my item but was not happy with the size so the seller offered a discount in order for me to keep it.I politely refused the offer and requested a full refund which was given when I posted the item back (29th May).Today I got a the same parcel...

Auto refund rule

Hi auto refund rule, how does one withdraw from this?

Amazon Shipping

I use ebay chiefly to avoid supporting the corrosive business model of Amazon and Cheb Bezos' plans for world (and off-world) domination. I have noticed that some sellers have started using Amazon shipping and this is not apparent until the product a...

I am 2 times send item and buyer ignor shipping and delivery come back to me

I am make 2 times shipping and buyer ignor but didnt collect and item buck to me ' I am pay 3 times shipping and all the time spend my many ' whats happen now but buyer open to me case item not coming with him.

payouts

Hi,I have not experienced payout issues before and everything has worked fine. The buyer paid for an item 6 days ago and the payout still has not reached me. Unable to find contact details to even discuss with eBay. Any ideas? Kind regards

buyer kept item after refund

Hi, Can anyone help? I sent an item to a buyer last month and they were not happy with the sizing. I offered a refund which they accepted ad the money was given back to them. I then messaged to let me know when they have sent the item back in which t...

Resolved! Messages disappeared from the app

I had s message today askingva question about something I am selling. Looked on my phone in the app but the link to messages has gone. I had to go toy email and click the link there. What a pain. Why would eBay remove the link in the app. Beggars bel...

Voucher timing

Has anyone else had an issue with the voucher system that encourages selling by offering % cuts only at weekends and say Bank Holidays. Personally, a weekday(s) voucher offer would be far more helpful and generate far more selling than weekends when ...

Ebay looking for postal receipt on an item not received case?

I had a customer open an item not received case on an item that was left in a safe place. Postage was purchased via Ebay on a fully tracked RM service with the tracking automatically added to both the order and the open case. What exactly are Ebay as...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Problems selling.... we`ve looked everywhere!

Hi. When I list an item, sometimes and not all the time, when sumitting lisiting, the page takes it`s time to submit, about 5 to 10 secs, before returning with a page like "lost... we`ve looked everywhere". My lising is then lost and it`s not in draft...

German VAT being added to displayed price during checkout when delivery address is in N.Ireland

Brexit happened ages ago. Fix this please.For sales from EU countries to Northern Ireland, VAT is charged by and collected by the seller, not the marketplace. So what is eBay collecting VAT for here, and why is it collecting 19% (German) and not 20% ...

Parcel never arrived

Hi people. Just a quick question. Where do I stand with this. I ordered an item from eBay which never arrived. Got in contact with eBay and they are refusing to refund me. Even though it is covered by the money back guarantee. I've asked the delivery...

Resolved! Nectar Account Problems

My Nectar account has been disabled and a new card issued. I need the disabled message removing from my account so that I can add the new account.I see that marco@ebay was able to arrange this for others having a similar problem .

Ebay page not working properly can't open listings or sales just an error message

Ich möchte sie gern nicht belasten, aber wenn sie nicht einstürzt, ist es aus. Ich möchte sie gern belasten, wenn sie nicht die wahrheit sagen with error and now nearly 7 hours later I still can't access my sales or messages