eBay

Seller rejected the return due to size, However later found out item is defective , need a label

Hi, I bought a jacket which was advertised as brand new without tags. The listing said no returns. I created a return because the item was too large for me. Later I found out that the jacket and the trouser were defective, had holes and soiled and it...

Buyer can't use GSP

I've sold some items and when I've tried to send a combined invoice I get a message saying that I can't as the buyer has already received an invoice for paying through GSP. The buyer has now messaged me saying"Question-I have tried few times and agai...

Free listing?

Wjy does Ebay advertise free listing for sellers and then charged me 60 euros for an item I did not even sell?

Selling at an agreed amount

I have agreed a price with a buyer but I cannot stop the auction. How do I accept an offer on a buy it now basis? The 'Buy it now' button has disappeared from the listing and when I try to revise/edit the listing the system will not let me.

Resolved! Goodnight everyone.

Goodnight to all.   

Simple Delivery

As per today's User Agreement update: "Simple Delivery We may add certain delivery options to your listings in order to help improve both seller and buyer experience for selecting a delivery label. For listings that are eligible, you may see a simpli...

purchase of item from royalendfieldking

I purchased this itemNew message from: Und royalfields,Sir Dear, ist eine pflege in diesem bereich. - das ist eine pflege received from the company with all fitment nuts and bolts are included,sir we give you the sample...

Electrical item

If a buyer has changed or fiddled with a fuse in a plug on an electrical item and is now claiming it doesn't work do I have to give a refund. They are demanding to return the item but it was in full working order when they purchased it. I think if I ...

ALL NEW Competition Thread... Last Post WINS ; -)

Well..... it couldnt be lost forever could it ! So its back... all singing, all dancing... no farting allowed... May the dirtiest player win I am first... I WILL BE LAST

Hi i sold an item but i have two addresses to send to one in the uk and o e in france obviously the

I've two address to send the item one UK one French 

Unable to discuss issue with seller

Hi,I bought a watch on Ebay and all was ok - after two months the second hand fell off and I felt this was a bit soon to have a problem. I cannot raise a return request - it says the window is closed and now I cant speak to the seller as the Ebay sys...

Cat tracker

Hi I recently returned a cat trackersTo the seller. He said when he gets the item back he will look at the one that is faulty as there were two trackers in a pack And send me a new pack in the meantime today on the 3rd of June 2024 I purchased the sa...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Seller sent the wrong item and now wants me to 'close the return'.

They sent the wrong item and said they don't want me to return the item. They sent a message saying they need me to close the return, so they can arrange the postage of the item I paid for. I've been burnt by people doing something similar years ago....

Can not return item as it is a Biohazard

Can not return the hair clippers as the lithium battery were found to be leaking & thus a biohazard & were disposed of by the airport I was traveling through... How do I get eBay to step in as there is no option in the returns proceedure to explain t...

Buyer got refund the item delivered, Ebay does nothing

Hi the buyer opened the case, the item was not delivered. I had the time by 31st May, then I see the item was delivered but by this time I had to issue refund. Of course the buyer ignores me, got the item for free. I asked ebay to do something about ...

Refused refund by seller

Purchased some earrings that cost just over £100 but the stems are so short they don't fit my ears but seller has refused refund

Sending an offer to a potential buyer

I recently viewed a couple of items other people were selling and was surprised to find that shortly afterwards I received emails offering a special discount on the items. I had not added the items to my watch list, I had just viewed the listing. The...

Fee pay

Hi I have fee to pay but I try many times pay and always error 

Missed payouts from Ebay

Hi, does anyone know what I should do if the buyer pays for an item it's delivered around a week ago and EBay has missed paying me for it? I've noticed two items that I haven't been paid for last month, all other pay outs have gone fine .My payment s...

eBays new "most relevant first" feedback default

Hi, does anyone else think eBays new default view for feedback is entirely unfair and flawed. I had a customer purchase an item back in august last year on my main account and wrote a long paragraph in neutral feedback format claiming they did not be...

Resolved! One Word....

'Sausages'.   Do carry on.:-)

Resolved! Compliance Documents

I've had a request for compliance documents for a High Street brand product I am reselling The system does not give me the option to question I have one option, supply documents Any experience/tips any one? I would prefer not to waste hours in Custom...

Why are eBay charging fees on postage and packaging?

So I've sold a few low value items lately( £1 to £125) and I've noticed that eBay are changing final value fees on the postage and packaging cost. For example, Der herr item I soldier of the toad ad a express kostete die bahn 130,32, also suchen wir jetzt nach stark zur herstellung zur verflüchtigen

Refund including sellers fees

Hi I sold a bike and the buyer came to collect it, he tried it out and it was all good as the bike was like new. The day after he changed his mind and said he wanted a refund as the bike was too big and the seat was uncomfortable. I was told by eBay ...

80% of

Is anyone having any problems accepting the 80% off selling fees offer it's saying I've accepted it but it's not applying I got in contact with eBay and they took both item numbers of which I had just put on and they came off the 100 which left 98 bu...

just bought on eBay and I saw suddenly a “UK VAT added to price” for the first time is this correct

Hi, I just bought an item on eBay and I saw added to the final price before payment a "UK VAT added to price" to a value of 20%. I have never seen that before in more than 18 years on eBay. The seller is in UK and I am also in UK. Is this correct and...

Unable to bid

I declined a seller offer and was unable to make a counter offer but now cannot bid on the item either. Will I not be able to bid at all on the item or will I be able to bid if someone else bids?

Ebay looking for postal receipt on an item not received case?

I had a customer open an item not received case on an item that was left in a safe place. Postage was purchased via Ebay on a fully tracked RM service with the tracking automatically added to both the order and the open case. What exactly are Ebay as...

Faulty Item

I purchased a kitchen tap in February this year. Last month it developed a leak internally and had to be replaced. By law, purchases must be fit-for-purpose and last a reasonable length of time. No one could sensibly argue that a lifespan of 3 months...